Politique de confidentialité

1. Introduction

Quiet Art ("we", "us", or "our") operates the online store at quietart.store. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

By using our store, you agree to the collection and use of information in accordance with this policy.

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2. Information We Collect

We collect the following types of personal information:

• Contact information — name, email address, phone number
• Shipping information — delivery address
• Payment information — processed securely by Shopify Payments; we do not store your card details
• Order information — products purchased, order history
• Usage data — pages visited, time spent, referring URLs, browser type, device type
• Tracking data — cookies, UTM parameters, and analytics identifiers

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3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping notifications
• Respond to customer service inquiries
• Send marketing emails (only if you have opted in)
• Improve our store and product offerings
• Detect and prevent fraud
• Analyze store traffic and marketing performance (via Google Analytics 4)

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4. Third-Party Service Providers

We share your data with trusted third parties only as necessary to operate our business:

These providers are contractually obligated to protect your data and use it only for the purposes stated above.

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5. Cookies & Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and cart contents
• Analyze site traffic and user behavior
• Measure marketing campaign performance via UTM parameters
• Run remarketing and advertising pixels (if applicable)

You can control cookie settings through your browser. Note that disabling cookies may affect store functionality.

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6. Marketing Communications

If you opt in to marketing emails, we may send you promotions, product updates, and offers via Shopify Email. You can unsubscribe at any time by clicking the Unsubscribe link at the bottom of any marketing email.

We do not sell your personal information to third parties.

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7. Data Retention

We retain your personal data for as long as necessary to:

• Fulfill your orders and provide after-sales support
• Comply with legal and tax obligations
• Resolve disputes and enforce our agreements

Order data is typically retained for 5 years for accounting and legal compliance purposes.

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8. Your Rights (US Customers)

Depending on your state, you may have rights including:

• The right to know what personal data we hold about you
• The right to request deletion of your data
• The right to opt out of the sale of personal data (we do not sell data)

To exercise any of these rights, contact us.

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9. Geographic Scope

Our store ships worldwide, excluding the European Union (EU) and the United Kingdom (UK). This Privacy Policy is not intended to comply with the EU General Data Protection Regulation (GDPR) or UK GDPR, as we do not serve customers in those regions.

If you are located in the EU or UK, please do not place an order with us.

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10. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption and secure payment processing via Shopify Payments. However, no method of transmission over the internet is 100% secure.

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11. Children's Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our store after changes constitutes acceptance of the updated policy.

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Contact Information

For any questions about this Privacy Policy, please contact us at:
📧 rita@paint9art.com
🌐 https://quietart.store